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FAQ
Hopefully, you will find your answer here. If you still have any questions, please feel free to ask our customer support for instant replies.

How do I place a custom embroidery order?
Visit our "Custom Embroidery" page, fill out the form with your name, email, design details, and upload your file (e.g., PNG or JPG). We’ll email you a quote and draft order within 1-2 business days. Once approved, your custom piece will be embroidered!
Do I need to create an account to place an order?
You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history, and view your product’s warranty information. Additional features will be added to the account page in the near future.
How long will it take to get my orders?
Pre-made orders and Custom embroidery orders take 2-5 business days, depending on complexity, with local pickup available in Vaughan, Ontario. All shipping updates are emailed to you!
What’s the difference between pre-made designs and custom embroidery?
Pre-made designs are ready-to-order items (like graphic tees) printed automatically and shipped fast. Custom embroidery is a local service where we stitch your unique design onto blanks—perfect for personalized gifts or team gear!
Can I return or exchange my order?
Pre-made items and blanks can be returned within 14 days if unworn and unused (see our Refund Policy). Custom embroidery orders are final sale due to their personalized nature. Contact us at printsinajiffy@gmail.com!
Do you offer bulk discounts?
Yes! For orders of 12+ items (pre-made or custom), email us at [Your Email] for a custom quote. Perfect for teams, events, or businesses in Ontario and beyond!
Any question?
You can contact us through our contact page! We will be happy to assist you.
